qg999 Responsible Gaming —
Keep the fun, keep the control
We believe gaming should be entertainment — not stress. At qg999, we are always here to keep your gaming experience safe, balanced, and enjoyable.
Let gaming be a source of fun, not addiction
qg999 is an entertainment platform for players in Bangladesh. Responsible gaming means staying in control of your budget, your time, and your state of mind. We want you to enjoy every session — but when you feel that gaming is affecting other areas of your life, taking a break is the wisest thing to do.
Our platform has several tools to help you stay in control — setting deposit limits, taking a short break, or a long-term self-exclusion. Using these features is not a sign of weakness; it is a sign of responsibility.
Support is always available
If you have any concerns about your gaming, reach out to us — our support team is ready to help in Bengali 24/7.
24/7 Live Chat — Instant Support
Your tools for control
qg999 gives you the power to shape your own gaming environment. Use the tools below at any time.
Deposit Limits
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour wait — this protects you from making rushed decisions. Minimum deposit is ৳300.
Time-Out
Temporarily close your account for anywhere from 1 day to 6 weeks. During this period, logging in or making a deposit is not possible. Your account is reactivated automatically once the break ends — no separate steps are needed to resume.
Self-Exclusion
If you feel gaming is getting out of control, you can close your account for 6 months to 5 years, or permanently. During self-exclusion you will not receive any promotional communications either. This is our most important protection tool.
Loss Limit
Set a limit on how much you can lose within a given period. Once this limit is reached, the session ends automatically. This is the most effective way to manage your budget.
Session Time Limit
Set a maximum length for each gaming session. When the set time is up, a warning message will appear and the session will close automatically. Avoiding long sessions reduces mental fatigue.
Reality Check
At set intervals, our system will remind you how long you have been playing. These messages keep you aware that gaming is only entertainment — not a source of income.
Recognize the warning signs of a problem
If any of the situations below apply to you, it may be a signal that you need help. Ask yourself honestly:
- Are you playing repeatedly to try to win back money you have lost ("chasing losses")?
- Are you hiding your gambling from family or friends?
- Are you betting with money meant for everyday expenses?
- Do you feel restless or anxious when you try to stop gaming?
- Is your attention drifting away from work, study, or family responsibilities?
- Are you taking on debt or dipping into savings to place bets?
- Do you feel like you cannot enjoy yourself without gaming?
If your answer to more than one of the questions above is "yes", contact us on live chat without delay or activate self-exclusion.
Best practices for responsible gaming
Set your budget in advance
Decide how much you will spend before each session. Treat this money as the cost of entertainment — without expecting it to come back.
Stick to a time limit
Set a time limit before you start playing. Use an alarm or session timer — long sessions reduce your judgment.
Never play on emotion
Avoid gaming when you are angry, sad, or stressed. Do not chase losses after a losing session — it is one of the biggest mistakes you can make.
Take breaks, enjoy life
Family, friends, hobbies — give importance to the other pleasures in your life. Do not let gaming become your only form of entertainment.
Gaming is not a source of income
Online gaming is a form of entertainment. Never think of it as a regular source of income or a solution to financial problems.
How to use the protection tools
Step 1: Log In
Log in to your qg999 account and go to account settings.
Step 2: Safety Menu
Click on the "Responsible Gaming" or "Safety" section.
Step 3: Choose a Tool
Select the tool you need — deposit limit, session timer, or self-exclusion.
Step 4: Confirm
Save the setting. Changes take effect immediately. Contact live chat if you have any trouble.
Keeping minors safe
qg999 strictly prevents anyone under 21 from registering. However, when a computer or mobile device is shared in a family setting, parents and guardians should also stay alert:
- Use a password lock on your device — so children cannot access your account.
- Never share your login details — not even with trusted family members.
- Log out after every session — especially on shared devices.
- Have an open conversation with children about the risks of online gaming.
If you suspect that a minor is using qg999, notify us immediately at [email protected]. We will investigate and take the necessary action.
For Parents and Guardians
Keep your family safe. Contact our 24/7 live chat to learn about any of qg999's protection tools.
Questions and answers about responsible gaming
Enjoy qg999 safely
Responsible gaming ensures the fun lasts longer. Play games, check the FAQ, or visit our pages to learn more.